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Joe Vitalone, Vice President of Channel Management, ShoreTel Recognized as one of UBM Tech Channel’s CRN 2013 Channel Chiefs

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SUNNYVALE, Calif., Feb. 25, 2013 – ShoreTel® (NASDAQ; SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications and mobile UC solutions, announced today that Joe Vitalone has been named one of UBM Tech Channel’s CRN 2013 Channel Chiefs.  This prestigious list of the most influential and powerful leaders in the IT channel recognizes those executives directly responsible for driving channel sales and growth within their organization, while evangelizing and defending the importance of the channel throughout the entire IT industry.

“It’s an honor to be included among this impressive list of channel executives in our industry today,” said Vitalone. “This recognition highlights ShoreTel’s devotion to the technology channel and commitment to driving initiatives that benefit our partners and customers.”

Channel partners use ShoreTel UC solutions to give workers self-reliance and control over how they communicate, collaborate and make decisions – ultimately reducing complexity and increasing productivity of their business communications. ShoreTel’s Champion Partner Program delivers some of the best product and service margins in the industry. In the second half of FY12, ShoreTel and its resellers earned a Net Promoter Score of 62, double digits above 50, which is considered world class.

For over ten years, Channel Chiefs were selected by the CRN editorial team based on channel experience, program innovations, channel-driven revenue, and public support for the importance of IT Channel Sales.

“The 2013 Channel Chiefs list recognizes vendor executives dedicated to driving channel programs in the IT marketplace,” said Kelley Damore, Senior Vice President, Editorial Director, CRN. “Our annual Channel Chiefs issue is a must-read for IT solution providers evaluating new vendors or looking to expand solution offerings. These are the people, the products and the programs that any savvy solution provider needs to know. We congratulate this year’s Channel Chiefs for their stellar record of business innovation and applaud them for their continued dedication to the partner community.”

Selected by CRN's editorial staff, the 2013 Channel Chiefs list is featured in the 2/25/13 issue of CRN Magazine and will be featured online at

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit or call 1-800-425-9385.


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