ShoreTel: Conceived in an IP world
I recently had the opportunity to sit down with Erik Linask of TMCnet at Interop to discuss how ShoreTel has simplified the deployment, management and use of UC solutions to offer organizations of all sizes and across all sectors, the capabilities, performance and TCO they need to compete in today’s business environment.
ShoreTel has been able to achieve this feature-rich set of advanced UC capabilities combined with brilliantly simple management ease because we took a unique approach to our architecture right at the beginning. Unlike many of our competitors, who were saddled with legacy TDM designs when the IP world took off, ShoreTel started with a blank slate and designed a fully distributed, IP-based architecture built with five-nines availability, low TCO, management ease and effortless scalability.
Since then, we’ve been able to take that single-image, distributed platform to the next step, and open up our interface to integrate with third party UC application vendors, such as Microsoft and IBM.